Answering Your Most Common Nelson Van Rental Questions

Thursday, April 30th, 2020

In need of van rentals in Nelson but not sure what that means for you? Inexperience with rental vehicles or even just hiring a different class of vehicle can leave many feeling flustered with all the terms and conditions. It can be difficult to navigate for the first-timer because there are many aspects to consider before making a choice. Although many car rental service providers strive to provide you with a transparent and simple system of hiring vehicles, not all do. This can leave room for miscommunicated terms, poor understanding of the rental agreement and may end up costing more in the long term.

You must ask the questions that have you feeling confused so that they can be cleared up and help you make the better choice in a rental vehicle. Here are some of the most important questions you should ask the van rental company before accepting a van rental.

  1. Do You Offer Different Insurance Options? 

Accidents do happen, even to the most careful drivers. While we always advise our customers to use our insurance options available, some do opt-out. However, it’s important to know that you have the facility to do so, just in case the unexpected does happen. A reputable van rental company will offer different insurance options to choose from and it is advisable to opt-in on this.

  1. Are There Penalties For Late Returns? 

No customer plans on returning a rental late, but sometimes they have no choice. Poor weather, a roadblock or even a road obstruction may be the reason you are returning late and it’s important to find out if there will be a penalty on the vehicle.

  1. What Do I Do If I Run Into Vehicle Problems? 

Although car rental providers ensure that every vehicle is in a roadworthy condition and completely operational, malfunctions sometimes are out of our control. Ask what you should do if you run into a van problem and who you should contact if there is an issue.

  1. Do You Need A Full Fuel Tank On Return? 

Lastly, it is common practice to fill up a full tank before the return of a rental but you may be surprised that some service providers do not require you to do so. Speak to your service providers to learn more about their fuel usage policies so that there is no confusion.

Before considering van rentals in Nelson, you shouldn’t just settle on the first quotation. Shop around, speak to other car rental providers and compare costs as well as value-added services which are thrown in. At NZ Rent A Car Nelson, we offer premium vehicles at affordable rates to provide you with a memorable driving experience – book online today.

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