What do I do if I have an accident?

Wednesday, December 16th, 2015

If you are in an accident with your rental vehicle, we ask that you do not admit liability in any circumstance, if you are unsure always obtain a police report that will help our insurance company to gauge who was at fault. There is also an Accident/Loss Form in the glovebox to complete which will inform you of what needs to be recorded to make a claim on your behalf. All accidents must be reported on the day of the accident to the branch where you hired from. You will also be required to complete a claims forms with a representative at the branch. We do not guarantee to replace the vehicle if you are liable for the accident.

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All of our branches are operating as usual and we will continue to adhere and provide where possible less contact, and with cleaning, and sanitisation as our main focus. We ask you to maintain the social distancing requirements at the branches and follow our signage when queuing.