Queenstown Car Rental

Had a really good experience with rent a car Queenstown. Good service and communication. We had a good deal with them in Greymouth too.. thinking we'll stay with them in future...

Very friendly people. They were always helpful on the phone while booking. Picked us in time from airport and took us to their shop. Car was already waiting there for... read moreVery friendly people. They were always helpful on the phone while booking. Picked us in time from airport and took us to their shop. Car was already waiting there for us. Very clean car. Very professional. No time waste. No hidden cost. Owner Paul is a good man and his wife Jo in the office is a lovely person.There was a problem in the car they gave me. They didnt know about it bcoz that problem only could be felt when driving on hills. I went back and told Paul about it. He helped me straight away. Gave me another similar car without any question asked.Very happy from the service. Will definitely use them in future and will recommend to my friends. read less

Friendly, welcoming, prompt service. I definitely recommend NZ rent a car and will come back in the future👍🏻

Jo and her hubby Paul were friendly and helpful. We got the car what we wanted unlike other big rental places. Excellent customer service and good value. ... read moreJo and her hubby Paul were friendly and helpful. We got the car what we wanted unlike other big rental places. Excellent customer service and good value. Highly recommended. read less

Fantastic team who picked us up at the airport and went above and beyond to help us with our bags and children. The car itself was great and perfect... read moreFantastic team who picked us up at the airport and went above and beyond to help us with our bags and children. The car itself was great and perfect for what we needed. read less

Half the price of the big operators and twice as friendly. Managed to meet the team at pickup and everyone was great and they provide a great out of hours... read moreHalf the price of the big operators and twice as friendly. Managed to meet the team at pickup and everyone was great and they provide a great out of hours service for drop off and organised a taxi for us to take us back to the Airport. read less

Excellent service. Quick pick up at the airport and drop off at the airport from their depot . Friendly service. We were given a excellent Mazda SUV to drive.... read moreExcellent service. Quick pick up at the airport and drop off at the airport from their depot . Friendly service. We were given a excellent Mazda SUV to drive. Thanks very much read less

From the phone at the airport to the pick up, paperwork, the vehicle, all excellent.Extremely friendly and professional service with a smile, even from tbe shuttle driver.Highly recommend and will... read moreFrom the phone at the airport to the pick up, paperwork, the vehicle, all excellent.Extremely friendly and professional service with a smile, even from tbe shuttle driver.Highly recommend and will certainly be changing over to using NZ Rent A Car read less

The most friendly and efficient car rental service I have ever used. They went the extra mile to make our experience one to remember.Thanks team

Great service. Collected us from the airport and the van was perfect - plenty of space for our group of 8, including a seat where my grandfather could stretch... read moreGreat service. Collected us from the airport and the van was perfect - plenty of space for our group of 8, including a seat where my grandfather could stretch his (very long) legs and keep his knee relaxed and comfortable for the entire trip around the South Island. Definitely recommend these guys if you're looking for a rental - top service 🙂 read less

I rented a Mazda CX5 almost 2 weeks ago for 4 days. Couldn't be more happy. Express checkin and checkout. Car prepared and super clean. Very good communication and rates.... read moreI rented a Mazda CX5 almost 2 weeks ago for 4 days. Couldn't be more happy. Express checkin and checkout. Car prepared and super clean. Very good communication and rates. Highly recommend everyone. read less

Easy to deal with. Car was nice and clean. Staff are friendly

Highly recommend - Paul and the team were so lovely and accommodating. We especially LOVED not having to deal with the usual big conglomerate check in and unsell, hidden costs... read moreHighly recommend - Paul and the team were so lovely and accommodating. We especially LOVED not having to deal with the usual big conglomerate check in and unsell, hidden costs - there were no hidden costs, super easy to book. We booked the CX5 which was brand new. read less

Well priced rental car - first time with a Hybrid for mePick up from hotel included and drop off at airport as wellHighly recommended - nice people to boot !!

Super friendly and accommodating. Great Kiwi service

Friendly bunch, great communicators and easy to deal with. Value for money for sure.

Really great experience all around. Friendly to boot! Not the newest, flash cars but the Toyota Estima we rented had everything we needed at the best price.

Good value vehicle that served us well.Transfers to/from the airport as needed from their depot which was great as well.

Friendly, efficient, value for money rental. All you could ask for.

Thanks Paul and Jo. Friendly and efficient from start to finish. Pick up and drop off went smoothly. Car was lovely and clean. Will definitely use again.

Very good value. Car was older but well presented and ran well. Paul and staff are helpful and efficient. Have used them previously and have already booked with... read moreVery good value. Car was older but well presented and ran well. Paul and staff are helpful and efficient. Have used them previously and have already booked with them again for our next visit in August. read less

Gr8 business friendly staff.

brilliant service. we gave them a tough assignment - 3 vehicles for 10 mountain bikers including racks for bikes. they worked hard behind the scenes and... read morebrilliant service. we gave them a tough assignment - 3 vehicles for 10 mountain bikers including racks for bikes. they worked hard behind the scenes and sorted perfect vehicles at a superb value price. they were super helpful and flexible as our needs evolved. pickup and dropoff was easy. will be back. read less

Great friendly service, fantastic prices and a good selection of vehicles to choose from. Highly recommended.

Paul and Jo were great. Super friendly service, they were happy to work with Tots on tour who installed car seats for us. Such a good price on the CX5... read morePaul and Jo were great. Super friendly service, they were happy to work with Tots on tour who installed car seats for us. Such a good price on the CX5 we hired for the 5 day period of our holiday. I would definitely recommend them. Super easy to get picked up from the airport and dropped back too read less

Really great to deal with, excellent communication and friendly service.

This was my third experience renting from NZ Rent a Car. Their service is consistently friendly and helpful. They are low stress and very customer focused. The cars may be... read moreThis was my third experience renting from NZ Rent a Car. Their service is consistently friendly and helpful. They are low stress and very customer focused. The cars may be a wee bit older, but they are clean and function well. Many thanks for a great experience. read less

You guys are always great to deal with which is why we keep coming back - thanks again and see you next year.Sue and Paul Auckland

We've used this company a few times now, always great service. Thanks again!

Fantastic!! Highly recommend 🙂

Caesar and Paul were very professional and helpful on our trip! Could not rate better. Personable and made the whole experience so easy. Will be our go to on our... read moreCaesar and Paul were very professional and helpful on our trip! Could not rate better. Personable and made the whole experience so easy. Will be our go to on our next trip! read less

Caesar and Paul were very professional and helpful on our trip! Could not rate better. Personable and made the whole experience so easy. Will be our go to on our... read moreCaesar and Paul were very professional and helpful on our trip! Could not rate better. Personable and made the whole experience so easy. Will be our go to on our next trip! read less

Awesome service. With our many change of plans they were always willing and able to accommodate us with no issues. Will def always book with them from now... read moreAwesome service. With our many change of plans they were always willing and able to accommodate us with no issues. Will def always book with them from now on. Top stuff queenstown. Look forward to our next trip read less

Thank you Paul for the great vehicle it was really well presented and we aporeciated your excellent servuce!

Lovely nd friendly service

service is exceptional, use a local nz company and you get what you ask for and deserve.great range of cars and vans at good prices .airport pick up and... read moreservice is exceptional, use a local nz company and you get what you ask for and deserve.great range of cars and vans at good prices .airport pick up and drop offs are a breeze read less

Picked up our car rental out of hours (9pm) - taxi driver was waiting for us, straight to the office where the car was ready to go. All was fine... read morePicked up our car rental out of hours (9pm) - taxi driver was waiting for us, straight to the office where the car was ready to go. All was fine with the car and the communication with the team from start to finish was excellent. We recommend and will book again next time we are visiting.Thanks to Paul, Jo and the super friendly South American guy who drove us back to the airport (sorry i don't remember the name anymore !) read less

Awesome experience. Super friendly staff, great vehicles at a great price point. Will be visiting them again for sure!

My go to place for car rental in Queenstown, always great service and value

You can have 2 drivers at no extra cost. Really sensible. 4WD. Easy car to use up all the metal ski access roads. Reasonable rates to hire. Had ski racks... read moreYou can have 2 drivers at no extra cost. Really sensible. 4WD. Easy car to use up all the metal ski access roads. Reasonable rates to hire. Had ski racks and chains. Will use again read less

Wonderful company. The car we hired was in great condition, easy pick up and friendly staff. Special mention to James who was extremely helpful in helping us change our booking... read moreWonderful company. The car we hired was in great condition, easy pick up and friendly staff. Special mention to James who was extremely helpful in helping us change our booking multiple times due to Covid related issues. We were able to relocate car easily to help us travel back home safely. Thanks James! We would definitely book again. read less

We had a fantastic experience booking through NZ Rent a Car Queenstown. The booking system is easy and they have a wide selection of vehicles to accommodate most peoples... read moreWe had a fantastic experience booking through NZ Rent a Car Queenstown. The booking system is easy and they have a wide selection of vehicles to accommodate most peoples needs. The service from the team in Queenstown was excellent right from our airport pickup, to the drop off back to the airport. The car was well maintained, and nice and clean. The team also went out of their way to assist when we had left a personal item behind and arranged for this to be posted to us. Thanks to Paul and Jo for providing a fantastic personable service. read less

Nice friendly people, easy to deal with, good vehicle too.

Friendly and good service. Appreciated the demonstration of how to put on the snow chains. Quick and easy transfers.

Professional, kind and caring staff!Hassle free and easy.

Went over school holidays, but the business didn't seem to affect the service any. Lot is off-site from airport which probably keeps the prices so much lower.Staff was efficient and... read moreWent over school holidays, but the business didn't seem to affect the service any. Lot is off-site from airport which probably keeps the prices so much lower.Staff was efficient and helpful, and we quickly had our car. The car itself was in great shape and served us well, even an extended trip to Dunedin.Return was also quick and straightforward. read less

Hired from Paul for decades!

We rented a vehicle from the team at NZ Rent A Car a little while ago and had a great experience....they even raced back to the airport after dropping us... read moreWe rented a vehicle from the team at NZ Rent A Car a little while ago and had a great experience....they even raced back to the airport after dropping us off to deliver a phone that had been left in the car. Cheers! read less

Excellent service, great range of vehicles and the staff we're super friendly and helpful. My wife and I head to Queenstown once or twice a year and will always use... read moreExcellent service, great range of vehicles and the staff we're super friendly and helpful. My wife and I head to Queenstown once or twice a year and will always use NZRAC for future visits.Thanks Paul and Jo! read less

We booked a SUV for our family holiday in Queenstown in December 2019. The car was clean and in a very good condition. The staff was friendly and supportive. Hazel... read moreWe booked a SUV for our family holiday in Queenstown in December 2019. The car was clean and in a very good condition. The staff was friendly and supportive. Hazel free paper work.The pick-up and drop-off from airport was quick and easy, brilliant service. Prices are very reasonable compared to other rental car companies in Queenstown. Highly recommended. read less

Paul and Jo had been great to deal with. They even put up with us as our flight got cancelled. Nice and tidy vehicles and priced well.

Super easy to hire a car from. Car was excellent and staff were friendly and efficient.

Really excellent no fuss value for money service, we had a lovely time in south island. Would recommend to friends and family

Best place to rent a car in Queenstown. The car was almost brand new, took less than 10 minutes to pick the car and less than 2 minutes to return... read moreBest place to rent a car in Queenstown. The car was almost brand new, took less than 10 minutes to pick the car and less than 2 minutes to return it. The car was beautiful new Mazda CX 5 at the price you would get a basic sedan at the other popular car rentals near the airport. I went directly to their office which is a few mins drive from the airport. They did give me a free ride to the airport on return. Can highly recommended them. No hassle, excellent service. Great service. read less

Great! Easy check in, very helpful. Cheapest rates. Recommend

I always hire from Jo and Paul’s NZ Rent a car in Queenstown. They are always extremely friendly and provide a great service. The cars are presented well and... read moreI always hire from Jo and Paul’s NZ Rent a car in Queenstown. They are always extremely friendly and provide a great service. The cars are presented well and the price is always very competitive. Recommended. read less

Absolutely Awesome service! Was a Completely hassle free experience, would highly recommend!

Easy to work with!, Fast pick up and drop off from the airport. Would recommend again for anyone!

Hassle free experience and a low cost.

I highly recommend this place. The car was ready when we arrived at the rental place after being picked up at the airport by the staff from NewZealand Rent... read moreI highly recommend this place. The car was ready when we arrived at the rental place after being picked up at the airport by the staff from NewZealand Rent a Car. The paper work was quick and painless and we were on our way. On the drop off, one of the staff took us back to the airport in the same car so we did not have to transfer bags!! Everything was done qucik and effecient and the staff was friendly and helpful. read less

great service, tidy vehicle that did everything we needed at a good price. Thanks!

These guys are great . We rented one of there Nissan 4x4 to go skiing awesome car at a great price ,friendly professional service . I left my... read moreThese guys are great . We rented one of there Nissan 4x4 to go skiing awesome car at a great price ,friendly professional service . I left my phone behind in the car and they drove out to the airport to give it to me . Would definitely recommend to anyone wanting a good quality car at a very reasonable price. read less

Friendly staff, no hassle, recommend to all.

Really excellent service. Friendly and helpful team and a great vehicle at a good price. Would absolutely recommend.

Great service. No hassle pick up and drop off at airport

Awesome team. Friendly and down to earth.Variety of vehicles to choose from.Car was great, as a travelled quite a distance. No noise or Drama.Best AWD price around, especially with 1week... read moreAwesome team. Friendly and down to earth.Variety of vehicles to choose from.Car was great, as a travelled quite a distance. No noise or Drama.Best AWD price around, especially with 1week to go, i booked last minute, and had a very tight budget.Would definately hire from again.A++++ read less

Rented an X-trail with NZ rent a car in June 2019. Was a smooth and easy experience, and the vehicle was in great condition. Would use these guys again when... read moreRented an X-trail with NZ rent a car in June 2019. Was a smooth and easy experience, and the vehicle was in great condition. Would use these guys again when back in Queenstown! read less

Easy rental process and great vehicles.

Good company to deal with, reliable, straightforward and good prices. I'm a happy repeat customer. Updated a year later - yep, still excellent, definitely recommended.

Best value ,good cars friendly service thanks a lot you made our queens town trip more enjoyable, .

The best place to rent a car in all of NZ I think. Jo and Paul are some of the friendliest locals I have ever met. Wonderful experience and great... read moreThe best place to rent a car in all of NZ I think. Jo and Paul are some of the friendliest locals I have ever met. Wonderful experience and great car. Made our trip in this beautiful part of the world so much better. read less

Great service and great value, would use again next time we are in QT

Top company with top people very effortless hand over and hand back.

We've read good reviews on NZ Rent A Car Queenstown before deciding to rent a car from them. And boy, are we really impressed. We rented a Mazda CX5, the... read moreWe've read good reviews on NZ Rent A Car Queenstown before deciding to rent a car from them. And boy, are we really impressed. We rented a Mazda CX5, the car was in a very pristine condition, we were very pleased with the car. Jo and Paul are also very friendly and cheerful. We will definitely rent car from NZ Rent A Car Queenstown again! read less

Staff sold an item which I didn't need. Staff should sell what actually customer needs when they ask for suggestions.

Great staff, very helpful and friendly. Vehicle was clean and tidy. Everything we needed. Thanks!

We’ve been renting cars from Paul & Jo for 4 years now and they’ve always been amazing. They’re polite, easy to deal with and offer great value for money!

Excellent company. No hassle, quick and well organised. The cars are much better than you might expect given that they are not necessarily the latest models. Will definitely use them... read moreExcellent company. No hassle, quick and well organised. The cars are much better than you might expect given that they are not necessarily the latest models. Will definitely use them again when in Queenstown next. read less

Awesome service and really friendly people. Got to drive a brand new Mazda CX-5, which made the trip to Queenstown even better.

Good bloody job. Bloody good job.

Fantastic service! Jo & Paul made renting a car an absolute breeze. Swift airport pick up and a tidy vehicle. I would highly recommend.

Awesome place, very friendly and helpful people. 5 stars !🤩

Great selection of vehicles. Very helpful staff!

Staff sold an item which I didn't need. Staff should sell what actually customer needs when they ask for suggestions.

Very affordable, and decent car for the price, great service, would use again

Really fantastic service and an unbeatable price on an older model 4WD. I don’t know why anyone would choose another company. These will be my go to guys for our... read moreReally fantastic service and an unbeatable price on an older model 4WD. I don’t know why anyone would choose another company. These will be my go to guys for our next NZ adventure. read less

Great service and would highly recommend!

very affordable and great clean cars. They picked us up from the airport and took us back after we returned the car.

awesome rental company. they were waiting for us at the airport and were so kind. would highly recommend to anyone.

the 12 seater 4wd van was awesome. great vehicle and had a tow bar for bike racks. although I made the booking i didn't do the pickup or dropoff and... read morethe 12 seater 4wd van was awesome. great vehicle and had a tow bar for bike racks. although I made the booking i didn't do the pickup or dropoff and those that did said they were awesome and easy about extra drivers etc read less

Have used New Zealand Rent A Car on two occasoins and find them to offer a friendly professional service everytime and thoroughly recommend them.

Clean, reliable, affordable and the staff was friendly and helpful.

Fantastic service, five stars

We have been living in NZ for two years now and have taken several vacations with car rentals. Of these, we have used the services of NZ Rent A Car... read moreWe have been living in NZ for two years now and have taken several vacations with car rentals. Of these, we have used the services of NZ Rent A Car twice: in Dunedin and in Queenstown. In both instances the price was great, we were happy with the cars, but even more so we were impressed with the service. Nowhere else was the process in the office so quick and painless; it virtually took 2 minutes to get our car. In Queenstown, the shuttle service from the airport, which drives you to the office in 3 minutes, was already waiting as we came out of the terminal, so we didn’t have to wait a minute. The same happened when we returned the car. The staff were extremely friendly and helpful. We would definitely use this services again when we arrive in Queenstown next time and need to hire a car. read less

One of the easiest, smoothest car rental experiences I have ever had. Shuttle to and from the Queenstown airport. Easy and flexible pick up and drop off. Thanks Paul and Jo!

We had a very good service with this Car rentals. I recommend for others. Reasonable price and the best vehicle. We booked the van and went to Milfordsound, Lake Tekapo,... read moreWe had a very good service with this Car rentals. I recommend for others. Reasonable price and the best vehicle. We booked the van and went to Milfordsound, Lake Tekapo, Wanaka and back to Queenstown. 👏👍Thank you Paul and Jo. read less

A well presented vehicle, great customer service, and very obliging people to deal with.

When NZ Rent A Car saw I was gonna arrive in Queenstown after closing hour, they ensured that I had all the information needed to get the car and start... read moreWhen NZ Rent A Car saw I was gonna arrive in Queenstown after closing hour, they ensured that I had all the information needed to get the car and start my trip. The car was really perfect and in accordance with what I booked. No problem during the whole tour of the South island. The return was easy and quick. The guy who welcomed me even took me back to the airport himself. Thanks a lot guys for the wonderful service! I definitely recommand NZ Rent A Car Queenstown ! read less

Recently visited Queenstown and was a little hesitant at first to try a car rental company outside of the larger well known companies I see in the US all the... read moreRecently visited Queenstown and was a little hesitant at first to try a car rental company outside of the larger well known companies I see in the US all the time. I decided to give it a whirl, and couldn't be happier. I was picked up by New Zealand Rent a car Queenstown at the airport with a smile. They even directed us to some great restaurants and gave us the hook up for a local restaurant. Very impressed and would definitely use again. We saved a ton of money and walked away happy! read less

Had a really great experience with the NZ rent a car. Price and service were unbeatable. Prior to our arrival we had some changes to our booking which they helped... read moreHad a really great experience with the NZ rent a car. Price and service were unbeatable. Prior to our arrival we had some changes to our booking which they helped us with quickly. Communication was top notch, they called us prior to landing and met us at the airport and we're happy to wait while we had issues with our luggage. The car was in great condition and comfortable for our party of 6. They had already preinstalled the carseat for us too! Everything was seamless and we have no complaints. We will definitely book with them our next trip to Queenstown. Thanks guys! read less

I have hired cars from these guys for many years now. I have never had a reason to go anywhere else.

These guys are awesome.Somewhere between booking my car early in 2018 and three weeks before we were due to arrive in December for the Christmas break, miscommunication or customer error,... read moreThese guys are awesome.Somewhere between booking my car early in 2018 and three weeks before we were due to arrive in December for the Christmas break, miscommunication or customer error, turns out the car was unconfirmed and was therefore re-assigned. Other options available were two small, 4 adults and four bags and 3 sets of golf clubs were never going to fit in a small to mid size car 😳24 hours later and hey presto, they called me back and had managed to find a car for me.The fact that they managed this shows a commitment to customer service and satisfaction. I can’t praise them enough. GREAT TEAM 👍 read less

Great Service, will use againn

easy to deal with, and that amazingly included a person that I could ring because I had specific requirements, and even better that person not only knew what he was... read moreeasy to deal with, and that amazingly included a person that I could ring because I had specific requirements, and even better that person not only knew what he was doing but cared about me as a customer (might have been the local owner). Car was as described, and no issues there, but again it was the service which means I'll be looking no further in the future. read less

I just want to stay “Thank You!”for the amazing service when we rented the X-Trail in December. We really appreciated your personal and friendly service, your generosity, and the home baking!

Thank you for the wonderful hospitality and New Zealand Rent A Car experience. The pick up and drop off from the airport was great and the free vehicle upgrade... read moreThank you for the wonderful hospitality and New Zealand Rent A Car experience. The pick up and drop off from the airport was great and the free vehicle upgrade was a huge bonus. Would definitely book with you again. read less

Fantastic value, friendly staff and dealing with a local business. Had a flat tyre and Paul sorted it with ease. Car fitted our families need. I would use them again... read moreFantastic value, friendly staff and dealing with a local business. Had a flat tyre and Paul sorted it with ease. Car fitted our families need. I would use them again for sure! read less

These guys are awesome. They collected us from our hotel and dropped us back at the airport. Our car was exactly what we had hoped for. I was a little... read moreThese guys are awesome. They collected us from our hotel and dropped us back at the airport. Our car was exactly what we had hoped for. I was a little worried because I hadn't used this company before but had no reason to be. It was fantastic and will certainly rent again. read less

Excellent option

Used these guys in Queenstown for a few days whilst travelling round and it was really great service! The guy arrived early to pick us up from the airport and... read moreUsed these guys in Queenstown for a few days whilst travelling round and it was really great service! The guy arrived early to pick us up from the airport and was super prompt with all the paperwork. Really lovely guys that work there and very good value for money. Would definitely recommend. read less

Great service!

Very friendly and efficient service, and great value for money.

After our travel plans were delayed, we let them know and they had a car ready for us after-hours that traveled beautifully the 10 days we were in country. It... read moreAfter our travel plans were delayed, we let them know and they had a car ready for us after-hours that traveled beautifully the 10 days we were in country. It was all very convenient, in line with our budget, and they were incredibly supportive. Highly recommended! read less